Observation:

Listing(s) synced between marketplaces, however the listing link to Amazon shows Inactive within the SellerChamp inventory. The same listing is Active on Amazon however.

Explanation:

Amazon status on SellerChamp is not so important as the item will sync regardless of status as long as the item is Listed and Active on Amazon.

Resolution: 

You can quickly run an account refresh.

This will refresh your marketplace and listings to it's current status.

Alternate resolution:

  • If refreshing the account does not work

  • If other listings are synced but a few have not

  • If you notice an issue with a specific SKU

Please get back to us immediately to that we can investigate further.

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