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Item Active On Amazon Seller Central But Inactive Within SellerChamp Inventory
Item Active On Amazon Seller Central But Inactive Within SellerChamp Inventory

An Item Shows Active Within Amazon Marketplace But Inactive Within SellerChamp Inventory.

Nizar Noorani avatar
Written by Nizar Noorani
Updated over 3 years ago

Observation:

Listing(s) synced between marketplaces, however the listing link to Amazon shows Inactive within the SellerChamp inventory. The same listing is Active on Amazon however.

Explanation:

Amazon status on SellerChamp is not so important as the item will sync regardless of status as long as the item is Listed and Active on Amazon.

Resolution: 

You can quickly run an account refresh.

This will refresh your marketplace and listings to it's current status.

Alternate resolution:

  • If refreshing the account does not work

  • If other listings are synced but a few have not

  • If you notice an issue with a specific SKU

Please get back to us immediately to that we can investigate further.

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