Common Listing Errors

What does this error message mean? Item is restricted. The merchant shipping group name field contains an invalid value.

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Written by Victor
Updated over a week ago

Do you have a different Seller Fulfilled Template on Amazon Seller Central?

If you're using a custom template in Amazon Seller Central to list your items there (meaning one other than the standard Migrated Template), it needs to be included in your SellerChamp Amazon settings so we know which template is your default there; otherwise this error is produced. Please change the shipping template on SellerChamp to match the shipping template in Amazon Seller central or eBay seller account. The screenshots below show where these settings are


Here's the setting in your SellerChamp Amazon Settings

And here is where your default template shows on Seller Central

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